Communication Skills Masterclass

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In today's high-speed, high-stress world, communication is more important than ever, yet we seem to allow less and less time to really listen and be present with each other. Our dependence on technology often means we lose the intuitive aspect of communication which allows us to really empathise and connect with others. This means we have to work harder and consciously apply the communication skills that build deep connections. 

In order to master communication skills, we first need to understand our own preferences. Then we need to be able to recognise and adapt more effectively to others in the moment so that they hear us more easily. Tailoring your communication to the needs of others using powerful NLP techniques will help you to avoid potential misunderstandings and to maximise your impact.

An important part of communicating is to offer feedback or a difference of opinion without putting the other person offside. By following a formula for ‘difficult’ conversations, increasing the empathy for the other person’s position and adapting your communication style, you’ll find that this much feared task becomes a lot easier and results in more collaborative outcomes.